Sunway Medical Center

Telemedicine Command Center

Your Caring Medical Concierge - TELEMEDICINE !

Sunway Medical Centre, a leading private tertiary hospital in Malaysia has officially established a Command Center for Telemedicine Services which will serve as the focal point for the coordination and delivery of all its telemedicine services.  The healthcare provider is part of Sunway Group, one of the largest real estate conglomerates in the country.

Improving patient outcomes, experiences and addressing patient needs have always been a top priority at Sunway Medical Centre.

The advent of digital and technological capabilities in health care has enabled Sunway Medical Centre to redefine how health care is delivered by taking a patient-centric, holistic approach towards patient care.

In line with this digital transformation, Sunway Medical Centre pushes the envelope of innovation with the introduction of a Command Centre for Telemedicine Services early this year. As a key player within the tertiary health care fraternity, Sunway Medical Centre is a pioneer in the area of Telemedicine in Malaysia.

Other Services At The Center Include:

  • 24 x 7 real-time operations on a daily basis – No matter where you are or what time it is, you can now schedule an appointment or get the details of your suggested specialists right away, all by phone, texting, or email. Talk to Real Professionals -Our nurses and medical officers (post-housemanship doctors) operate Telemedicine Command Centre on a rotational basis so as to offer 24/7 communications coverage for you.
  • Remote , Virtual & Safe  –  Continue to feel the caring touch of the hospital you have always trusted, in the comforts of your own home without coming  into contact with other patients, limiting potential infections.potential infections.
  • Free Of Charge – Telemedicine Command Centre is a simple, free and secure solution created by us to open up and extend the access of healthcare services for people from all walks of life , to support essential demands of the increasingly worried population.
  • The attending nurse or medical officer shall provide advice or make recommendations to consult a specialist at Sunway Medical Centre
  • Assistance for arranging appointments with the respective consultant.

Some of the center’s long-term plans include linking to other hospitals, universities, or other world-class research centers for medical-related education programs. It may also undertake medical-related discussions, meetings, and conferences for education and consultation purposes.

Find Us Anytime

Whether it is an acute condition, chronic problem, or just a general enquiry about who you can see for the health matters on your mind, Telemedicine Command Centre is available to point the way safely and professionally, saving your time and optimising your healthcare journey

Ask Us Anything

Trust us to refer you to the right specialist, offer advice on simple health issues, find out about cost and charges, or help you book any of our healthcare services.

The Telemedicine Command Centre at Sunway Medical Centre has been operational since 1 January 2021.

For further information about Sunway Medical Centre and its Telemedicine Services, please visit  or visit

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